Reference pagesReason codes

Consumer dispute

Discover CD: Credit/Debit Posted Incorrectly

A Discover dispute reason code, what it asks you to prove, and what Do The Proof puts in the response.

What this code means

Credit posted as sale or vice versa

What the network says wins it

the Cardholder received the purchased goods and/or services and a card sale was completed correctly
  • Proof a credit was issued, or that none was due
  • Authorization and processing records

How the app handles it

Arrives in the app as: General

How long you have to respond

Cardholder dispute window
120 days, or 540 days for non-receipt and quality, or 730 days for good faith

Where this comes from

Other Discover consumer dispute codes

Do The Proof drafts dispute responses for Shopify stores.

You pay when a dispute is won. Not before.

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