Reference pagesReason codes

Consumer dispute

Discover AW: Altered Amount

A Discover dispute reason code, what it asks you to prove, and what Do The Proof puts in the response.

What this code means

Amount differs from authorized

What the network says wins it

AUTH: receipt

  • Authorization and processing records

Discover does not publish per-code dispute rules, so this page carries no quoted guidance on what wins.

How the app handles it

Arrives in the app as: General

How long you have to respond

Cardholder dispute window
120 days, or 540 days for non-receipt and quality, or 730 days for good faith

Where this comes from

Other Discover consumer dispute codes

Do The Proof drafts dispute responses for Shopify stores.

You pay when a dispute is won. Not before.

.myshopify.com