Reference pagesReason codes
Consumer dispute
Discover 05: Good Faith Investigation
A Discover dispute reason code, what it asks you to prove, and what Do The Proof puts in the response.
This code cannot be answered
Submit a rebuttal to the chargeback department detailing the amount and the date of the credit
What this code means
Merchant-accepted good-faith claim; non-appealable
What the network says wins it
Submit a rebuttal to the chargeback department detailing the amount and the date of the credit
How the app handles it
Arrives in the app as: General
Where this comes from
Other Discover consumer dispute codes
Do The Proof drafts dispute responses for Shopify stores.
You pay when a dispute is won. Not before.