Reference pagesReason codes

Processing error

American Express P08: Duplicate Transaction

An American Express dispute reason code, what it asks you to prove, and what Do The Proof puts in the response.

What this code means

Processed more than once

What the network says wins it

AUTH: separate transactions

  • Authorization and processing records

How the app handles it

Arrives in the app as: Duplicate

Proof this usually needs

How long you have to respond

Merchant response
20 days from the inquiry or chargeback notice

Where this comes from

Other American Express processing error codes

Do The Proof drafts dispute responses for Shopify stores.

You pay when a dispute is won. Not before.

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