Reference pagesReason codes
Fraud
American Express F14: Multiple ROCs
An American Express dispute reason code, what it asks you to prove, and what Do The Proof puts in the response.
What this code means
Denies later charges after one valid one
The inventory records that Stripe attaches this name to F24 instead, so F14 itself does not appear in Stripe's map.
What the network says wins it
AUTH/CE per charge
- Compelling evidence that the cardholder took part in the purchase
- Authorization and processing records
How the app handles it
Arrives in the app as: nothing. The sources do not record a label for this code, so a dispute carrying it arrives without one.
How long you have to respond
- Merchant response
- 20 days from the inquiry or chargeback notice
Where this comes from
Other American Express fraud codes
Do The Proof drafts dispute responses for Shopify stores.
You pay when a dispute is won. Not before.