Reference pagesReason codes
Authorization
Mastercard 4808: Authorization-related Chargeback
A Mastercard dispute reason code, what it asks you to prove, and what Do The Proof puts in the response.
What this code means
"Required authorization not obtained", expired protection period, stand-in after decline, CAT 3, transit
| Condition | Claim | Acquirer Second Presentment |
|---|---|---|
| Required Authorization Not Obtained p. 48 | an authorization was required, but not properly obtainedp. 48 |
|
| Expired Chargeback Protection Period p. 66 | an authorization was processed after the expired protection periodp. 66 |
|
| Stand-in or X-Code Approval after Issuer Decline p. 82 | a card-not-present authorization was approved in Stand-in or X-Code after previously being declined by the issuerp. 82 |
|
| CAT 3 Devices p. 95 | a CAT 3 transaction was improperly processedp. 95 |
|
| Transit First Ride Risk (FRR) Claims p. 111 | a First Ride Risk (FRR) claim was improperly processedp. 111 |
|
What the network says wins it
authorization was properly obtained
refund previously issued
- Authorization and processing records
How the app handles it
Arrives in the app as: General
How long you have to respond
- Second presentment
- 45 days from the chargeback
- Acquirer reply
- 30 days
Where this comes from
- Mastercard, Chargeback Guide Merchant Edition, 13 May 2025
- Stripe, reason code categories Accessed 8 September 2026.
Do The Proof drafts dispute responses for Shopify stores.
You pay when a dispute is won. Not before.