Reference pagesReason codes
Legacy
Discover EX: Expired Card
A Discover dispute reason code, what it asks you to prove, and what Do The Proof puts in the response.
This code is retired
Chargebacks911 records this code as no longer valid. The inventory prints no retirement date for it and no Stripe label, and its other two sources still list it.
What this code means
Chargebacks911: no longer valid; Chargeflow/Gurus still list - uncertain
The sources differ and the inventory does not resolve it. Chargebacks911 records this code as no longer valid; Chargeflow and Chargeback Gurus still list it. Treat its status as unsettled.
What the network says wins it
AUTH
- Authorization and processing records
Discover does not publish per-code dispute rules, so this page carries no quoted guidance on what wins.
How Do The Proof handles it
Arrives in Do The Proof as: nothing. The sources do not record a label for this code, so a dispute carrying it arrives without one.
How long you have to respond
- Ticket retrieval request
- 20 days
- Chargeback representment
- 30 daysThe inventory records this as a conflict and notes the 20-day figure comes from a 2019 page. Acquirers often set shorter deadlines than the network does. The other reading is 20 days.
- Arbitration request
- 10 days
- Cardholder dispute window
- 120 days, or 540 days for non-receipt and quality, or 730 days for good faith
Discover publishes no primary rules document. Its Dispute Rules are restricted to acquirers, so every figure here comes from vendor documentation rather than from Discover.
Where this comes from
- Chargeflow, Discover reason codes, updated 28 June 2026 Read 2026-09-08.
- Chargeback Gurus, Discover reason codes Read 2026-09-08.
- Chargebacks911 reason-code pages: Visa 28 January 2025, Mastercard 7 April 2026, American Express 1 April 2025, Discover 17 April 2019 Read 2026-09-08.
Other Discover legacy codes
Do The Proof drafts dispute responses for Shopify stores. Connect store