Reference pagesReason codes

Authorization

Discover AT: Authorization Non-compliance

A Discover dispute reason code, what it asks you to prove, and what Do The Proof puts in the response.

What this code means

No/expired/over-tolerance authorization

What the network says wins it

proof that a valid authorization was obtained

or credit already issued

  • Authorization and processing records

How the app handles it

Arrives in the app as: General

How long you have to respond

Cardholder dispute window
120 days, or 540 days for non-receipt and quality, or 730 days for good faith

Where this comes from

Do The Proof drafts dispute responses for Shopify stores.

You pay when a dispute is won. Not before.

.myshopify.com